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COM 451 Quiz 10

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Suggesting an answer to a problem is an example of upward dissent known as     .

Dissent that is expressed in response to motives that include wanting time off or seeking a raise is known as                                                                dissent.

The strategy for upward dissent that involves supporting a claim with concrete evidence, knowledge of organizational policies and practices, or personal work experience is known as     .

Before expressing dissent, you need to think about how tolerant the organization is of dissent. This happens in which phase of the risk negotiation cycle?

Dissent that is expressed in response to actions that violate a standard of justice, honesty, or economy is known as                                                                                      dissent.

Directing concerns to management is known as                dissent.

Employees on the front line often are the first to notice when things are going wrong.   Their dissent is a form of:        .

Those who engage in what the chapter calls emotional tyranny are typically trying to compensate for a lack of power.

Kassing (2007) found that circumvention or "going around the boss" always led to a decline in the relationship between the supervisor and the subordinate

When employees share their concerns with members of their family or other nonwork friends, the practice is known as what type of dissent?

Repeated efforts to draw attention to a problem is a strategy known as

According to your reading, one form of emotional tyranny involves an inauthentic appearance of concern.

When supervisors tacitly approve of issues raised by an employee through circumvention this is known as       .

Which of the following is a tactic of emotional tyrants?

Expressing the intent to leave the organization if management is unresponsive is known as          .

In textbox 8.2 Enron's vice president for corporate development wrote a letter to CEO Ken Lay about her concerns regarding the company's accounting practices. What purpose best describes the role of dissent in this scenario?

When subordinates report a decline in superior-subordinate relationship

Using a dissent strategy that lessens threats to relationships is an example of what phase of the risk negotiation cycle?


Being thanked and feeling appreciated after "going around the boss" is a possible relational outcome of circumvention known as                                                                    .

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